Warranty

Recase Official Warranty Terms & Conditions.

All Recase products come with a Limited 7-Days Warranty from the date of delivery. This Warranty covers any defects in material.

This warranty relates to defects in material. It does not cover any problem or damage to an item that is caused by or originates from the following:

  • Installation/application failures
  • Daily wear-and-tear *
  • Drops and falls
  • Liquid damage
  • Intentional modifications
  • Misuse or mishandling of the product
  • Theft or loss of the product

* Please note that the natural yellowing of clear cases over time is classified as daily wear-and-tear and not a material defect.

Please check the quality of the items when they arrive and contact us immediately if you have any concerns.

If you have any concern about your order, please contact our Support here. For any Warranty claims, you will need to attach photo(s) clearly showing the defect. If your complaint is valid, we will then replace the item at no charge, with a new product of the same phone model, variant and colour.